Meet Our Travel Concierge

A great travel concierge is invaluable. They introduce you to the hidden gem activities at your destination. They put out fires that stand in the way of vacation perfection. And the very best concierges combine patience, love of people, and genius-level problem solving skills.

Here at Exclusive Rental Retreats, we like to brag about our wonderful private concierge, Marcos McGrath. As the one-time president of the Concierge Association and concierge for the Marriot Casa Magna, Marcos is truly in a class by himself. He even has a mention in Condé Nast Traveler’s “Best Of” issue under his belt. The exact line: “[He] was so gracious, I wanted to hug him.”

We want to hug him, too! Marcos, a certified Puerto Vallarta expert, practices the art of truly exceptional concierge service.

Marcos told us what he likes best about his concierge work for Casa Kimberly Dawn and The Beach House is that the condos provide everything guests desire, which makes his job easier. Marcos takes great pride in hearing, “thank you” and “we’ll be back.”

Our guests have called Marcos “a godsend” and a “lovely person,” and we couldn’t agree more!