Cooperage House FAQ

Is The Cooperage House located directly on the lake?

Yes, we are! In fact, we have 400 feet of lovely lake frontage at The Cooperage House. The gently sloped bank is great for kids, and you can easily launch the three boats that we provide for you—a canoe, kayaks, and stand-up paddle boards.

We love Eagle Lake, and want our guests to enjoy it as much as we do!

Are pets allowed?

No, to maintain the condition of our brand-new cabin and its dazzling surroundings, we do not allow pets.

Is there smoking permitted in the Cooperage House?

Smoking is permitted outside on the decks and terraces. Please appropriately dispose of all cigarette butts.

Can I bring extra quests?

You can only bring the number of people that you included in your original reservation. Additional guests (children included) will result in the loss of your security deposit. You are staying at our cherished home—our pride and joy—and we ask you to respect that. Our thanks in advance

Who cleans the cottage before we check out?

Time between check in and check out is limited, therefore we require guest to make a general clean by leaving the cottage neat and tidy. All food items must be out of the fridge, dishes washed and put away and garbage taken to the dump. (The cleaning lady will do the deep cleaning such as disinfecting, washing floors and toilets)

Is the Cooperage Kitchen stocked with all cooking utensils?

Absolutely. We’ve stocked our gourmet kitchen with many of the same cooking utensils and appliances you have at home. This includes plenty of glasses, dishes, and cutlery—enough for a full house!—as well as a coffeemaker, toaster, mixer, pots, pans, and bowls.

Is there a BBQ?

Yes! In fact, we have TWO of them: a coal BBQ, a propane BBQ (located on the back deck for a lovely lakeside cookout).The local corner store carries charcoal and propane tanks, should you run out of either. We ask that you refill the propane tank so that other guest will not run out of propane in the middle of their BBQ.

Is the water safe to drink?

Yes, very much so. Our pristine water comes from our well on the Cooperage House property and is very safe to drink.

What type of fish are in Eagle Lake and how large is it?

Smallmouth bass, Lake Trout and white fish are most often found. Eagle lake reaches a maximum depth of 80′ and average depth is 23′ you can access Moose Lake via the narrows at the east end of the lake.

Do we need to bring our own towels and linens?

Yes, you will need to bring your own sheets, towels, and pillowcases. We do provide the comforters and extra blankets for chilly nights, though, so you can leave those at home!

What time is check in and check out?

  • Check-in 4:00p.m. 
  • Check-out 10:00a.m.

We must be strict about these arrival and departure times. If you arrive early or check out late, you are jeopardizing someone else’s holiday and we will have to charge extra. We also need time to make sure the cottage is thoroughly cleaned before you get here, so we unfortunately cannot accommodate early arrivals.

What type of payment do you require to make a reservation?

We require 50% to reserve your dates. The second 50% is due 90 days prior to arrival.

What is your cancellation policy?

All bookings are final. Please note if the government should put in any COVID restrictions prohibiting you from honouring your booking you would receive refund less $500.

What type of payment do you accept?

We accept:

  • Direct Deposit
  • E-Mail transfer
  • PayPal

How do I pick up keys to the cottage?

Our property manager will meet you upon your arrival with the keys and will also answer any questions you may have about your stay. If the property manager is unavailable for any reason, we will send you an email a week before your rental period begins with a lockbox code to retrieve your key.

What do I do with the garbage?

All garbage needs to be taken to the dump. Please DO NOT leave trash at the end of the driveway. You will find a cottage kit upon arrival with additional details.

Where can we get firewood?

We will leave a supply of firewood for you to get started. If you need additional wood, it can be purchased at the general store.

What are the boating regulations for Haliburton Highlands?

In Ontario, a valid boater’s license is mandatory, no matter the size of your boat and/or motor. We want you to be safe on our lakes. For more information please go to boaterexam.com.

What speed is your internet? Are there any restrictions on usage?

Our download speed is 25MBPS, our upload speed in 1MBPS.

Our internet package is set-up that you are allowed 35 GB per week. Should you go over 35 GB in one week there is a charge of $2.00 per GB.

Is there anything else I should know regarding the internet?

Yes, media streaming works best with Netflix. Connection to the internet is with Xplornet which is via a satellite dish.

I have a cleaning person booked for Check Out. What do I need to do?

We require you to leave The Cooperage House in the same state in which you found it. We have limited turn-around. Please do the following:

  • Wash all dishes and unload the dishwasher and have all dishes put away.
  • Remove all food from the refrigerator.
  • Sweep all the floors.
  • All trash must be removed.
  • If furniture is moved it must be put back in it’s orginal place.
  • Refill propane tank.
  • Turn off all lights and return keys

Cleaning people will complete all the deep cleaning such as cleaning toilets, washing the floors and cleaning stove etc.